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Published by John Potocny on Aug 17, 2017 4:28:40 PM

The 5 Principles that a Performance Management Service Should Follow

I’ve recently taken some time to think about what it means for our organization to operate and identify as a "performance management service." It's not as simple as placing ourselves in a specific industry category or engineering a certain kind of app. There are other, complex, less tangible elements too: how we interact with the systems we monitor, our responsibilities as experts in our field, the obligations we have to our customers, and the standards we hold ourselves to.

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